:root{--bg:#020806;--panel:#07150e;--green:#39ff88;--soft:#9bcbb0;--line:rgba(57,255,136,.25);--red:#f43f4f}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:radial-gradient(circle at 75% 10%,#0b2918,transparent 30%),var(--bg);color:#e7fff0;font:16px ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.scanlines{position:fixed;inset:0;pointer-events:none;z-index:20;background:repeating-linear-gradient(0deg,transparent 0 3px,rgba(0,0,0,.16) 4px)}header{height:76px;position:sticky;top:0;z-index:10;background:#020806e8;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 5vw}.brand{color:#fff;text-decoration:none;font-weight:900}.brand span{display:inline-grid;place-items:center;background:var(--red);width:34px;height:34px;margin-right:10px}nav{display:flex;gap:24px;align-items:center}nav a{color:var(--soft);text-decoration:none}button,.cta{background:var(--green);border:0;color:#011308;padding:13px 18px;font:inherit;font-weight:900;cursor:pointer;text-decoration:none}.hero{min-height:calc(100vh - 76px);display:grid;grid-template-columns:1fr 1fr;align-items:center;padding:40px 6vw 0;max-width:1450px;margin:auto}.hero h1{font-size:clamp(3.5rem,7vw,7.5rem);line-height:.88;letter-spacing:-.08em;margin:30px 0}.hero h1 em{color:transparent;-webkit-text-stroke:1px var(--green);font-style:normal}.hero>div>p:not(.green){color:var(--soft);font-size:1.1rem;line-height:1.7}.hero img{width:100%;height:min(82vh,850px);object-fit:contain;object-position:bottom;filter:drop-shadow(0 0 25px #39ff8840)}.green{color:var(--green)}.section{max-width:1450px;margin:auto;padding:90px 6vw;border-top:1px solid var(--line)}.section h2{font-size:clamp(2rem,5vw,4rem)}#search,input,select,textarea{width:100%;background:#020806;border:1px solid var(--line);color:#fff;padding:14px;font:inherit;outline:0}#search{margin-bottom:24px}.grid,.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.grid article,.steps article,.row,.panel{background:var(--panel);border:1px solid var(--line);padding:22px}.grid article h3{font-size:1.6rem}.grid article p{color:var(--soft)}details{border-bottom:1px solid var(--line);padding:20px}details summary{cursor:pointer;color:var(--green)}details p{color:var(--soft);line-height:1.7}footer{border-top:1px solid var(--line);padding:30px 6vw;color:var(--soft);display:flex;justify-content:space-between}footer a{color:var(--green)}dialog{width:min(720px,calc(100% - 24px));max-height:92vh;overflow:auto;background:#041009;color:#fff;border:1px solid var(--green);padding:28px}dialog::backdrop{background:#000d;backdrop-filter:blur(8px)}.close{float:right;background:transparent;color:var(--green);font-size:2rem}label{display:grid;gap:8px;margin:14px 0;color:var(--green);font-size:.85rem}small{color:var(--soft)}.check{display:flex;align-items:center;color:var(--soft)}.check input,label input[type=checkbox]{width:auto}.error{color:#ffd166}.success{text-align:center;padding:30px}.success strong{font-size:1.5rem;color:var(--green)}.setup{min-height:100vh;display:grid;place-items:center;padding:20px}.setup .panel{width:min(600px,100%)}hr{border:0;border-top:1px solid var(--line);margin:28px 0}.admin{min-height:100vh;display:grid;grid-template-columns:260px 1fr}.admin aside{border-right:1px solid var(--line);padding:28px 20px;display:flex;flex-direction:column;gap:10px}.admin aside>p{color:var(--soft);margin:45px 0}.admin aside button{background:transparent;border:1px solid var(--line);color:var(--green);text-align:left}.workspace{padding:45px 5vw}.workspace h1{font-size:clamp(2.5rem,5vw,5rem);margin:10px 0 30px}.row{display:flex;justify-content:space-between;align-items:center;margin:10px 0}.row p{color:var(--soft);margin:6px 0}.panel{max-width:720px;margin-top:28px}
@media(max-width:800px){nav a{display:none}.hero{grid-template-columns:1fr}.hero img{height:500px}.grid,.steps{grid-template-columns:1fr}.admin{grid-template-columns:1fr}.admin aside{border-right:0;border-bottom:1px solid var(--line)}.row{align-items:flex-start;flex-direction:column;gap:12px}}
.store-admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.store-admin-card{background:linear-gradient(145deg,#081a11,#041009);border:1px solid var(--line);padding:22px}.store-admin-card h3{font-size:1.45rem;margin:14px 0 8px}.store-admin-card>div>p{color:var(--soft)}.store-admin-card dl{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;border-block:1px solid var(--line);padding:16px 0}.store-admin-card dl div{min-width:0}.store-admin-card dt{font-size:.7rem;color:var(--soft)}.store-admin-card dd{margin:6px 0 0;font-weight:800}.card-actions{display:flex;gap:10px;margin-top:18px}.card-actions button{flex:1;background:transparent;border:1px solid var(--green);color:var(--green)}.card-actions .danger{border-color:#ff5964;color:#ff7b84}.form-columns{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.case-view{width:min(900px,calc(100% - 24px));padding:34px}.case-head{border-bottom:1px solid var(--line);padding-bottom:22px}.case-head h2{font-size:clamp(1.7rem,4vw,3rem);margin:8px 0}.status-badge{display:inline-block;border:1px solid var(--green);color:var(--green);padding:6px 10px;font-size:.72rem;text-transform:uppercase}.case-section{padding:24px 0;border-bottom:1px solid var(--line)}.case-section h3{font-size:.78rem;color:var(--green);letter-spacing:.12em;margin:0 0 16px}.case-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.case-field{background:#020806;border:1px solid var(--line);padding:15px}.case-field.wide{grid-column:1/-1}.case-field span{display:block;color:var(--soft);font-size:.72rem;margin-bottom:8px;text-transform:uppercase}.case-field p{margin:0;color:#fff;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.case-time{color:var(--soft);font-size:.75rem;margin-top:20px}
@media(max-width:800px){.store-admin-grid,.case-fields,.form-columns{grid-template-columns:1fr}.case-view{padding:20px}}
.public-store-info{display:grid;grid-template-columns:1fr 1fr;gap:1px;background:var(--line);margin:18px 0}.public-store-info p{background:var(--panel);margin:0;padding:13px}.public-store-info span{display:block;font-size:.68rem;color:var(--green);margin-bottom:6px}.public-store-info b{display:block;color:#fff;font-size:.85rem;line-height:1.4}.store-admin-card dl{grid-template-columns:repeat(4,1fr)}.form-columns.four{grid-template-columns:repeat(2,1fr)}
@media(max-width:600px){.public-store-info,.store-admin-card dl,.form-columns.four{grid-template-columns:1fr}}
.row-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.row-actions button{background:transparent;border:1px solid var(--green);color:var(--green);padding:9px 11px}.row-actions .danger,button.danger{border:1px solid #ff5964;color:#ff7b84;background:transparent}.panel textarea{min-height:130px;resize:vertical}
@media(max-width:800px){.row-actions{justify-content:flex-start}}
.case-list{display:grid;gap:12px}.case-admin-card{display:grid;grid-template-columns:minmax(210px,1fr) minmax(520px,2fr) auto;gap:22px;align-items:center;background:linear-gradient(145deg,#081a11,#041009);border:1px solid var(--line);padding:22px}.case-card-main h3{font-size:1.25rem;margin:12px 0 7px}.case-card-main p{color:var(--soft);font-size:.8rem;margin:0}.case-workflow{display:grid;grid-template-columns:1fr 1fr 1.25fr;gap:12px}.case-control{margin:0;font-size:.7rem}.case-control select{margin-top:6px;padding:10px;font-size:.8rem}.case-assignee{border:1px solid var(--line);padding:10px 12px;min-height:58px}.case-assignee span{display:block;color:var(--green);font-size:.7rem;margin-bottom:7px}.case-assignee b{font-size:.82rem}.claim-case{align-self:end;min-height:44px}.case-summary{display:flex;gap:14px;align-items:center;flex-wrap:wrap}.case-summary>span:not(.status-badge){color:var(--soft);font-size:.8rem}.case-summary b{color:#fff}.case-defer{border:1px solid var(--line);padding:10px 12px;min-height:58px}.case-defer label{margin:0;font-size:.7rem}.defer-entry{display:flex;margin-top:6px}.defer-entry input{min-width:58px;padding:9px}.defer-entry button{white-space:nowrap;padding:9px}.defer-countdown{color:var(--green);font-weight:900;margin:10px 0 6px;font-size:.85rem}.defer-clear{background:transparent;border:0;color:var(--soft);padding:0;font-size:.7rem}.case-completed{border-color:#3f85ff;background:linear-gradient(145deg,#08162b,#050d18);box-shadow:inset 4px 0 #3f85ff}.case-completed .status-badge{border-color:#65a0ff;color:#8db9ff}.case-overdue{border-color:#ff5964;background:linear-gradient(145deg,#25100f,#0d0807);box-shadow:inset 4px 0 #ff5964}.case-overdue .status-badge,.case-defer.is-overdue .defer-countdown{border-color:#ff5964;color:#ff7b84}
.case-card-main .case-store{color:var(--green);font-size:.82rem;font-weight:800;margin:0 0 8px}.case-cleanup{color:#8db9ff!important;font-size:.72rem!important;margin-top:10px!important}.case-cleanup b{display:block;margin-top:3px;color:#fff}.case-admin-card.case-completed .status-badge{border-color:#65a0ff;color:#8db9ff}.closing-note-dialog{width:min(620px,calc(100% - 24px));border:1px solid #3f85ff;box-shadow:0 0 60px #1957b955;background:linear-gradient(145deg,#08162b,#030912);padding:30px}.closing-note-dialog::backdrop{background:#000d;backdrop-filter:blur(3px)}.closing-note-dialog h2{color:#8db9ff;margin-top:8px}.closing-note-dialog textarea{min-height:150px}.dialog-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:20px}.dialog-actions button:first-child{background:transparent;color:var(--soft);border-color:var(--line)}
@media(max-width:1000px){.case-admin-card{grid-template-columns:1fr}.case-workflow{grid-template-columns:repeat(2,minmax(0,1fr))}.case-admin-card .row-actions{justify-content:flex-start}}
@media(max-width:600px){.case-workflow{grid-template-columns:1fr}}
.control-title{display:block;color:var(--green);font-size:.7rem;margin-bottom:8px}.case-readonly{border:1px solid var(--line);padding:10px 12px;min-height:58px}.case-readonly b,.readonly-value{font-size:.82rem;margin:0}.case-workflow{align-items:stretch}.case-workflow.is-compact{grid-template-columns:repeat(2,minmax(0,1fr))}.case-workflow>.case-control,.case-workflow>.case-assignee,.case-workflow>.case-readonly,.case-workflow>.case-defer{height:100%;box-sizing:border-box;background:#020b07}.case-workflow>.case-control{display:block;border:1px solid var(--line);padding:10px 12px}.case-workflow>.case-control select{width:100%;margin-top:8px}.case-workflow>.claim-case{height:100%;min-height:58px}.refunder-badge{display:inline-block;padding:6px 10px;font-size:.72rem;border:1px solid}.refunder-badge.allowed{color:var(--green);border-color:var(--green)}.refunder-badge.blocked{color:var(--soft);border-color:var(--line)}.refunder-choice{border:1px solid var(--green);padding:14px}.sync-refunder{margin:0 0 20px}
.editor-note{max-width:900px;border-left:3px solid var(--green);background:var(--panel);padding:16px;color:var(--soft)}
.brand span{display:none}.brand{letter-spacing:.04em}
.setup-key,.backup-codes{background:#020806;border:1px dashed var(--green);color:var(--green);padding:18px;margin:18px 0;font-size:1.05rem;letter-spacing:.12em;overflow-wrap:anywhere}.backup-codes{font-size:1.2rem;line-height:1.8;columns:2}.panel ol{color:var(--soft);line-height:1.8}
.store-more-info{margin:14px 0;padding:14px;background:#020806;border-left:3px solid var(--green)}.store-more-info span{display:block;color:var(--green);font-size:.7rem;margin-bottom:7px}.store-more-info p{margin:0!important;color:var(--soft)!important;white-space:pre-wrap;line-height:1.5}
.grid article{display:flex;flex-direction:column;height:100%}.grid article .store-case-button{align-self:flex-start;margin-top:auto}.store-more-info+.store-case-button{margin-top:auto}
.public-store-info .double-dip-label{border-top:1px solid var(--line);margin-top:11px;padding-top:10px}
.case-tools{display:grid;gap:12px;margin-bottom:20px}.case-tabs,.case-search{display:flex;gap:8px;flex-wrap:wrap}.case-tabs button{background:transparent;color:var(--green);border:1px solid var(--line);padding:10px 14px}.case-tabs button.active{background:var(--green);color:#011308}.case-search input{flex:2;min-width:240px}.case-search select{flex:1;min-width:210px}.case-note{background:#020806;border:1px solid var(--line);padding:14px;margin:10px 0}.case-note>div{display:flex;justify-content:space-between;gap:12px;color:var(--green);font-size:.75rem}.case-note>div span{color:var(--soft)}.case-note p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55}.muted{color:var(--soft)}.health-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.health-card{background:var(--panel);border:1px solid var(--line);padding:20px}.health-card span{display:block;color:var(--soft);font-size:.75rem;margin-bottom:9px}.health-card.ok b{color:var(--green)}.health-card.bad{border-color:#ff5964}.health-card.bad b{color:#ff7b84}
@media(max-width:600px){.health-grid{grid-template-columns:1fr}.case-search{display:grid}.case-note>div{display:grid}}
.totp-qr{width:min(310px,100%);margin:22px auto;padding:14px;background:#fff;border:4px solid var(--green);display:grid;place-items:center}.totp-qr svg{display:block;width:100%;height:auto}.totp-manual{margin:18px 0;border:1px solid var(--line);padding:14px}.totp-manual summary{padding:0}.totp-manual p{color:var(--soft)}
.language-switch{display:flex;gap:5px;align-items:center}.language-switch button{background:#020806;border:1px solid var(--line);font-size:1.3rem;padding:6px 9px;line-height:1;filter:grayscale(.65);opacity:.7}.language-switch button.active{border-color:var(--green);filter:none;opacity:1;box-shadow:0 0 12px #39ff8840}.admin-language{position:fixed;top:14px;right:18px;z-index:50}.lang-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px}.lang-box{border:1px solid var(--line);padding:14px}.lang-box>strong{display:block;color:var(--green);margin-bottom:8px}
@media(max-width:800px){header{height:auto;min-height:76px;gap:10px;padding-block:10px;flex-wrap:wrap}.language-switch{margin-left:auto}.lang-fields{grid-template-columns:1fr}.admin-language{position:absolute}.admin aside{padding-top:64px}}